Our Virtual Assistant Services are designed to support your practice with a range of administrative tasks, ensuring smooth operations and enhanced patient satisfaction. We are dedicated to assisting with appointment scheduling and management, ensuring a seamless experience for both your practice and your patients.
- Prior Authorization: We manage the process of obtaining prior authorizations for procedures, ensuring that all necessary approvals are in place before services are rendered.
- Verification of Benefits (VOBs): We verify patient benefits to confirm coverage for services and reduce the risk of denials.
- Answering Patient Inbound Calls: Our virtual assistants manage patient calls, providing timely and accurate information to enhance patient satisfaction.
- Scheduling Patient Appointments: We handle appointment scheduling, ensuring that your calendar is efficiently managed and patients are accommodated promptly.
- Appointment Confirmations: We manage appointment confirmations, reducing no-show rates and improving practice efficiency.
- Follow-Up Appointment Scheduling: We assist with scheduling follow-up appointments, ensuring continuity of care and patient retention.
- Referral Call Management: Our team manages referral calls, coordinating care between providers and ensuring that patients receive the necessary follow-up services.
- Patient Registration and Communication: We handle patient registration and communication, ensuring that all necessary information is collected and shared efficiently.
- EMR Transition Support: We assist with the transition to new Electronic Medical Records (EMR) systems, ensuring a smooth and seamless process.
- Fax Management: We manage incoming and outgoing faxes, ensuring that important documents are handled promptly and securely.